Customer signoffs on functional requirements / PRD / UI specs
Hardware (development and target systems)
o
research / evaluation / selection
o
purchase / installation
o
support / upgrades
systems software / application software / development tools / graphics packages
o
research / evaluation
o
purchase / installation
o
support / upgrades
Software Development / Coding
Software Development / Documentation
Management of software code walk-throughs
Documentation of unit test processes & unit test data set-up
Unit testing / debugging
Documentation of integration test processes & integration test data set-up
Integration testing / debugging
Network testing
Documentation of system test processes & system test data set-up
System testing / debugging
Documentation of acceptance test processes & acceptance test data set-up
Acceptance testing / Bug reporting
QA- Quality Assurance, Quality reviews etc.
Performance / load / stress testing
User documentation and packaging
User / Customer training
Internal trainingcustomer support, sales engineering, sales & marketing
Product rollout planning / road-show planning
Product marketing collateral - hot sheets, beat sheets, data sheets, white papers
(frequently, in product companies, these are created by the Product marketing
department, and may not be applicable in your case)
Rollout / deployment and integration with internal systems
Rollout /deployment and integration with external systems / legacy customer
deployments
Post rollout customer support - business
Post rollout customer support - technical
Allowance for system start-up/shutdown, backups, archiving, etc.
Post rollout product support - bug fixing
Management of change requests / product enhancements.
